Shipping Policy

Processing Time

  • Orders are processed within 1-3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

  • Estimated delivery time varies based on the destination and shipping method selected at checkout.

  • Standard shipping typically takes 7-15 business days.

  • Express shipping options are available for faster delivery.

Shipping Charges

  • Shipping charges are calculated at checkout based on the destination and shipping method.

  • Free shipping may be available on certain orders, as indicated on the website.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.

  • Tracking information may take up to 24 hours to update after dispatch.

Customs and Duties

  • Customers are responsible for any customs duties, taxes, or import fees that may apply to their order.

  • We are not responsible for any delays caused by customs clearance procedures.

Lost or Delayed Shipments

  • If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.

  • We are not responsible for lost shipments due to incorrect shipping addresses provided by the customer.

Damaged or Missing Items

  • If your order arrives damaged or incomplete, please contact us within 48 hours of delivery with proof (photos) of the issue.

  • We will assess the claim and offer a replacement or refund as necessary.

Changes and Cancellations

  • Orders can only be modified or canceled before they are shipped.

  • Once an order is dispatched, no changes or cancellations can be made.

Contact Us
For any shipping-related inquiries, please contact our customer support team.

Email: tinythreadssofficial@gmail.com

Phone: +968 97541456